1. Do we have to ask about criminal records?
- For most jobs, whether – and when – to ask about criminal records as part of your recruitment process is up to you.
- For some jobs, a criminal records check is legally required.
- If you ask about criminal records, make sure your policy and approach is compliant with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
- More information: Asking the question – Guidance for employers on the GDPR, data protection and the processing of criminal records data in recruitment (Practical guidance)
2. When can we ask applicants about their criminal record?
- It is unlikely that asking all applicants about criminal records is necessary or proportionate
- If you need to ask, we recommend asking at conditional offer stage
- More information: Asking for self-disclosure of criminal records information (Practical guidance)
3. We want to remove the question from our application form and ask later – what should we put on our application form
- For organisations looking to Ban the Box from application forms, what to replace it with can be an important question.
- Have a clear and accessible policy – ideally linked from your application form
- If the role involves regulated activity, you could still ask the applicant to confirm at application that they are not barred from working with the relevant vulnerable group (see below)
Virgin Trains are signed up to the Ban the Box campaign. On their application form, they have a section explaining this (see a copy below) which helps applicants understand what they’ll be expected to disclose and when.
4. We are legally required to do enhanced DBS checks, does this mean we have to ask at application?
- No – there’s no legal obligation to ask applicants about criminal records at the application stage
- Companies that do enhanced DBS checks have signed up to Ban the Box
- If the role involves regulated activity, you could ask the applicant to confirm at application that they are not barred from working with the relevant vulnerable group. This can be checked as part of the DBS check later in the recruitment process. See our suggested wording under the additional question for type 2 roles.
5. What am I allowed to ask for in terms of criminal records?
- It’s important that you you are clear about the information you need.
- There are two ‘types’ of roles – those ‘covered by the ROA’ and those ‘exempt from the ROA’. The question you can ask will depend on the specific role in question.
- More information: Wording questions about criminal records [Detailed guidance]
6. We’ve made an offer, how do we collect information from the candidate?
- You should consider whether to ask the applicant to disclose, or to go ahead with a DBS check and discuss any disclosure when the certificate is received.
- Self-disclosure is best done in person as it provides an opportunity for you to ask questions and helps an applicant feel they have been treated fairly.
- If significant information is disclosed, it might be the first stage in an assessment process. If old or minor information is disclosed, an assessment may not be necessary.
- More information: Asking for self-disclosure of criminal records information (Practical guidance)