This section is for insurance companies.

Best practice guidance for insurers

In January 2016, Unlock published a briefing for insurers. This was, in part, to go alongside a workshop that Unlock ran for members of the Association of British Insurers.

The Association of British Insurers (ABI) published updated good practice in July 2019.

Download: Insurers’ Approach to People with Convictions and Related Offences [PDF]

The guide, first published in 2011 and revised in 2014, was updated in 2019 to reflect recommendations made by Unlock in response to research we published in 2017. You can read our news post about the updated guidance here.


Use of enforced subject access requests

In September 2015, the ABI published guidance on (not) using enforced subject access requests to find out about criminal records.

Download: Enforced Subject Access: Disclosure of Criminal Convictions [PDF] (Note: This is an external link – get more information on our external links)

There is more information about enforced subject access requests in our briefing for insurers and on our main website.

Can you offer insurance to people with unspent convictions?

If you are an insurance company who can offer insurance to people with unspent convictions and would like to be included in our list of insurers, please download and complete our questionnaire for insurers and return it:

  1. By email to
  2. By post to Debbie Sadler, Unlock, MCSC, 39-48 Marsham Street, Maidstone, Kent ME14 1HH
Download: Questionnaire for insurers [PDF]
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